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Returns and exchange policy

To ensure that all items sent to our customers are totally brand new and have never been sent to anyone's home, we regret that we do not accept returns or exchange.

However, in the unlikely event of receiving a faulty item, please write to us at jen.soo@thekoreanbaby.com and we will replace promptly.

We are unable to accept returns and exchange relating to changing of mind or incorrect purchase. Please check all information before purchasing and your email order confirmation after an order is placed.

If you had placed an order but would like to change the color or size, please inform us immediately. We will be able to do so only if your order has not been shipped.


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