What our customers say about us ♦ I wanted to let you know that I already received the hanbok and it is GORGEOUS!! I can't thank you enough for your attentive customer service and thoughtfulness. I am so happy with the product and my little man looks adorable in his new hanbok. Thank you so much! I will definitely be referring you to my friends and family!
- Jeannie Kim, IL, USA.
♦ It has been a true pleasure working with Jen! I am planning my son's 100th day party, and needed a banner fast. Thankfully, Jen was so helpful in every aspect of my purchasing experience. She is an excellent communicator, and shows that she genuinely cares about her products and most importantly, her customers. I will definitely buy from her again. Thanks, Jen!
- Shanda Thomas, Texas USA.
♦ I received today the pair of chopsticks and spoon ordered from your site; the quality is impeccable. Thank you!
- Ioana, Romania
♦ I was very happy to buy a podaegi from your site! Communication has been excellent, shipment (to Greece, where I live) was very fast and my order arrived safely sooner than I expected! I am sending a picture with my newborn baby! I am very pleased with thekoreanbaby.com and I'll visit your site again in the future! Thank you for everything!
- Stella Stamoulaki, Greece
♦ I highly recommend The Korean Baby for great service and wonderful items only found inside Korea. I have an 16 month old adopted son from Korea and I want to make sure he is continuously exposed to his native culture. I ordered multiple times and each package has arrived early with the high quality products I expected. I purchased the I-Phyeonhae chunei, little prince eating utensils, birthday party decorations, Korean language books and most recently the Pororo yo. Jen's site is the perfect bridge to Korea for families like mine as well as Korean families living outside of Korea.
- Tracy, New Hampshire US.
♦ I was fortunate to find the website, "The Korean Baby". I was searching high and low for products to complete my baby's 1st (dol) birthday party. Jen made things possible for us, especially when we live in Hawaii. Jen is very professional and she responds very quickly to emails. If you are looking for anything, ask Jen. She will try her best to find what you're looking for. She is like your very own personal shopper in Korea. When I placed my order, I chose the shipping with tracking number. I received my items fast. If I were to rate her by her overall customer satisfaction from 0 to 4 stars...it would be 4 stars. I know I said this a million times, but Thanks so much Jen!!
- Sharon I., Hawaii
♦ I started looking for a baby-carrier with NO strings and ties and anything which is complicated , when my son turned 4 months old. He started to be too big to carry front as we usually did with the sling, and he hated the fuss of getting him on my back with a sling (which is already a nerve-wrecking excercise for a new-mum) besides my husband said NO_WAY he would learning tying a sling for back carry. I was very excited to find the chunei- idea, it seemed easy and practical, fast enough that my son doesn't get the time to cry, and easy enough that my husband would do it, even if I'm not around to help him getting it on. I was very eager to try it out when it arrived, so we went for a big walk with my son, in the afternoon. The getting on part was really easy, and as I hoped, he did not have time to work himself up and cry.
It took however some time to well adjust the belt and the shoulder belts, it feels quite different from what I was used to with the Mei-Tai and the sling, so I was not sure at the beginning, how snug it should be.
After a few times I got the hang of it, and eversince it is the nr 1 carrier of our household! I love that it's so easy to get on baby, and easy to get off, it is comfortable and my son loves to be in it!
- Andrea, Belgium
♦ I found The Korean Baby website through Google when I was looking for the Hello Kitty stainless steel lunch box for my daughters. What a find! They have a lot of wonderful and unique items and the website is easy to navigate. But, the greatest part of shopping at thekoreanbaby.com is the customer service - extremely friendly and fast! Jen is very informative about her products and will answer any questions you have - within 24 hours! She lets you know when your package has shipped (which is within a day or so) and keeps track of your shipment to make sure you receive it. I shop online all the time for everything and I can honestly say that this is the ONLY website with such personal, friendly customer service. I will definitely continue to shop here and refer my friends to do the same.
- Stacey, California US
♦ I found The Korean Baby when I was looking for Pororo products for my daughter's birthday. The website did not have all of the items I was looking for so I contacted Jen and asked her if she could find some additional items for me. Within hours she sent me prices and pictures of many different items from which I could choose. She is amazingly fast, has great prices, and always willing to find you what you need. I am so pleased with the quality of the products as well. I have told several of my friends about the website and will definitely buy from her again.
- Kim, Kentucky US
♦ I absolutely LOVE shopping at The Korean Baby and the lady behind this gem of a store is the reason why I'm hooked. Jen's website is packed full of useful information on these Korean baby carriers, which I'm convinced is the holy grail of all baby carriers. Moreover, it was Jen's personal touch, in the way she gave me careful advise on sizing and answering every email promptly that made my shopping experience truly wonderful. I ordered an I-Phyeonhae Shine Wrapper Chunei and a Manito rain cover, which she packed securely and even tracked the registered parcel and updated me. Amazing service! I was also awarded a discount coupon for my next purchase and I'm definitely going to use it. The Shine chunei that I've purchased is very well-made, of high quality and I feel that the price is totally justified and what's more, my baby loves being in it! The Manito rain cover beats its European competition by a mile (or two) in terms of quality - as I read it has been tested safe for kids and their eyesight. I am still floored by the thought that I am able to purchase these Korean-made products rarely found outside of Korea, and Jen has brilliantly bridged that gap, making it possible for me to own a chunei and a delightful experience in getting one.
And lastly, I am proud to find a fellow Singaporean making her mark in her adoptive country - way to go Jen!
- Danielle, Singapore
♦ I ordered a Baby Comfort Chunei from Jen and it was a wonderful experience. She responded very quickly to all my e-mails and answered all my questions. I also paid twice by accident and she immediately refunded me one payment. She let me know as soon as she shipped it (which was so fast - one day after I placed my order!) and then again when it reached the USA just to let me know it was close to arriving and to keep an eye out. My chunei arrived in 10 days and was packed so well and in perfect condition. I would recommend doing business with her in a heartbeat.
- Joanne, Seattle US
♦ I enjoyed my shopping at thekoreanbaby. Jen (the owner) is so helpful, she replied all my emails quickly (I sent a lot of emails to her in 1 day when I was making the purchase), answered all my questions and has excellent customer service. I received my baby carrier very well packaged in excellent brand new condition. Jen's description of the carrier, all the features are accurate and I value her honesty.
The i-phyeonhae Boom baby carrier is very comfortable for both me and baby, so easy to wear exactly like a backpack carrier. The padding helps cushion all baby's weight & distributes it evenly for me. I can carry baby for an hour while shopping and it feels great to go home without any shoulder or back aches! I like the washable carrier & laundry bag, so easy to clean the milky burbs & drools.
- Brenda, Malaysia
♦ Jen is a wonderful business woman. She was very helpful in assisting me in selecting a chunei, we communicated via email several times and before the day ended my shipment was on its way. I definitely recommend this vendor.
- Denise, Morgantown US.
♦ I just love dealing with Jen. She is very knowledgable about her products. She ships on time, has EXCELLENT communication, prompt attention to her customers, and offers a great service. The carriers that I ordered - a Chunei and a Summer Mesh Podagi and both are awesome! Her blog offers exact detailed descriptions about the product and is spot on! I HIGHLY recommend that you order from her, as her slings are WELL worth it!
- Kellie, Placerville US.
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