Because we do not own inventory for most of the items, it is difficult for us to accept returns or exchange. However, if you really need one, please write to us at jen.soo@thekoreanbaby.com and we can work towards it. The items will have to be sent back to us with insurance and delivery confirmation on buyer’s account. We are sorry we can’t accept returns and exchange relating to personal preference in fabric choice, color, size. Please check all info before purchase. Thank you for your understanding.